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Components of Trust
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Who is that you trust? Do you know why you trust them? How do you go about developing trust from others? Several psychologists define trust based on the components that they believe make up trust. As someone who studies human behavior I happen to agree with these findings and the definition. What components of trust are believed to make up the definition of trust and how may developing these key components empower both your personal and business relationships? The first component that I will mention in this article is competence. Competence is defined in the dictionary as 'the quality of being adequately or well qualified physically and intellectually'. Competence means that you will be able to give correct information and are also able to perform a task efficiently. You wouldn't expect someone with a fifth grade education to do brain surgery as it is something that they aren't trained to do, or are intellectually capable of. Are you capable of doing what you attest to be able to do? The second component of trust to be mentioned in this article is predicability, that is the quality of being predictable. If somoeone is usually on time for work or constantly tells you that they will do something and they carry through on that they are predictable in respect to these behaviors. Therefore, as long as they carry through with the same behaviors there will be no unpleasant surprises. I have a web based program that can be used to look up the definition of any word and one of the definitions of trust that I found certainly supports this component of trust. That definition is 'certainty based on past experience'. Predictability can go two ways. One is positive: "Bill is predicable as we can always expect him to show up at work on time." Secondly, is a negative example: "John, is going to get fired as he is always ten minutes late for work." The third component of trust to be mentioned is benevolence. Benevolence has been defined as a 'disposition to do good' and an 'an act intending or showing kindness and good will'. Benevolence is about doing what is in somebody's best interest. Sometimes this means that you might have to deny someone something. A case in point would be having a friend who is an alcoholic and financially destitute asking you to supply them alcohol. It is in their best interest that you deny doing such a thing for them. The fourth and last component of trust is honesty. Honesty is simply defined as 'the quality of being honest'. Honesty has both been defined as 'not disposed to cheat or defraud; not deceptive or fraudulent' and as 'worthy of being depended on'. Honesty is a matter of truth, and is defined as marked by truth. It means that what you say is accurate and that you aren't fabricating what you are telling them. They definitely do not want to be friends or business associates with someone who is dishonest or who lies to them. Because of the various backgrounds and life experiences of different individuals the amount of time to develop a trusting relationship varies. It is also true that people who are trustw
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